Privacy Policy
Last updated: October 2025
Natural Carbon Solutions Limited (“we”, “us”, “our”) is committed to protecting your privacy and ensuring your personal data is handled safely and transparently.
This Privacy Policy explains how we collect, use, and safeguard information when you interact with our website: www.naturalcarbonsolutions.com.
1. Who We Are
Natural Carbon Solutions Limited
Registered office: 28 Marshalsea Road, 3rd Floor, London, England, SE1 1HF
Company No.: 13386725
VAT No.: 662 9367 03
Email: info@naturalcarbonsolutions.com
Natural Carbon Solutions Limited is the data controller for personal data collected via the website: www.naturalcarbonsolutions.com.
2. How We Collect Information
We collect personal data when you:
Complete forms or make enquiries on our websites
Subscribe to our newsletter or marketing updates
Apply for a job with us
Engage with our projects, events, or digital platforms
Interact with our social media embeds or analytics tools
We may also collect limited technical data automatically through cookies and analytics tools.
External sources:
We primarily collect data directly from you. We do not purchase personal data from data brokers.
In limited cases, we may obtain professional contact details from publicly available business sources (e.g. LinkedIn or corporate websites) for legitimate business-to-business communications.
3. Types of Data We Collect
Identity data: name, title, organisation, job role
Contact data: email address, telephone number, postal address
Marketing preferences: subscriptions and consent choices
Technical data: IP address, browser type, device information, pages visited, time on site
Correspondence data: records of emails or messages you send us
For this data, Eight Versa acts as a Data Processor on behalf of our clients (the Data Controllers). Such processing is governed by the Data Processing Agreement (DPA) in our client contracts.
4. Lawful Bases for Processing
We process personal data only when permitted by law. Our lawful bases include:
Contract: to fulfil enquiries or provide requested services
Consent: for email marketing and non-essential cookies
Legitimate interests: to improve our websites and understand visitor engagement
Legal obligation: to comply with UK regulations and record-keeping requirements
If you choose not to provide personal data when requested, we may be unable to respond to your enquiry, provide certain services, or fulfil a contract.
5. How We Use Your Information
We use your data to:
Provide information or services you request
Respond to enquiries and manage our relationship with you
Send updates and marketing communications (if you’ve consented)
Manage job applications and recruitment processes
Analyse website traffic and improve performance
Maintain security and detect fraud
We do not use personal data for automated decision-making or profiling that produces legal or significant effects.
6. Marketing and Newsletters
We use Brevo (Sendinblue) to manage our email newsletters.
You will only receive marketing communications if you have opted in via our forms.
You can withdraw consent at any time by clicking “unsubscribe” in any email or contacting us directly.
7. Cookies and Analytics
Our websites use cookies to improve your experience and analyse traffic.
Non-essential cookies (such as Google Analytics or LinkedIn insight tags) are set only with your consent through our cookie banner.
For details, see our Cookie Policy.
You can change or withdraw your cookie consent at any time via the banner or your browser settings.
8. Sharing Your Information
We only share personal data with:
Service providers that help operate our websites and communications (e.g. hosting providers, analytics tools, Brevo for email services)
Professional advisers such as accountants or legal representatives
Regulators or law enforcement when required by law
All third parties are contractually bound to keep your data secure and process it only according to our instructions.
9. International Data Transfers
Some of our service providers (e.g. Brevo, Google) may store or process data outside the UK or EEA.
Where this occurs, we ensure that appropriate safeguards are in place, such as the UK Addendum to EU Standard Contractual Clauses or other adequacy decisions approved by the UK Government.
10. Data Retention
We keep personal data only as long as necessary to fulfil the purpose it was collected for, including legal and reporting requirements.
Typical retention periods are:
Enquiry data: up to 2 years
Marketing data: until you unsubscribe
Project data: for the duration of the contract plus 7 years
Recruitment data: 6 months after a vacancy closes (unless you consent to longer retention)
11. Your Rights
Under the UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate information
Request erasure (“right to be forgotten”)
Restrict or object to processing
Request data portability
Withdraw consent where processing is based on consent
You can exercise these rights by contacting info@naturalcarbonsolutions.com.
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO): www.ico.org.uk.
12. Security of Your Information
We use a range of technical and organisational measures to protect personal data, including:
Secure servers and access controls
Encryption of data in transit
Multi-factor authentication for authorised systems
Regular security reviews and restricted user access
Anonymisation or pseudonymisation where appropriate
Despite these measures, no online system can be guaranteed 100% secure, but we work continually to maintain the highest standards of protection.
13. Links to Other Websites
Our websites may contain links to external sites we do not control.
We are not responsible for the privacy practices of those sites and recommend you review their policies before submitting any data.
14. Updates to This Policy
We may update this Privacy Policy from time to time to reflect legal or operational changes.
The most recent version will always be available on our website with the date shown at the top.
15. Contact Us
If you have questions about this policy or your personal data, please contact:
Data Protection Officer (Natural Carbon Solutions Limited)
Email: info@naturalcarbonsolutions.com
Address: 28 Marshalsea Road, 3rd Floor, London, England, SE1 1HF
Privacy Policy
Natural Carbon Solutions Limited is committed to protecting and respecting your privacy.
This policy (together with our terms of use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Natural Carbon Solutions Limited of 57A Great Suffolk Street, SE1 0BB.
1. Information we may collect from you
We may collect and process the following data about you:
(a) Information that you provide by filling in forms on our site www.naturalcarbonsolutions.com (“our site”). This includes information provided at the time of registering to use our site, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you report a problem with our site.
(b) If you contact us, we may keep a record of that correspondence.
(c) We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
(d) Details of transactions you carry out through our site and of the fulfilment of your orders.
(e) Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
2. IP addresses
We may collect information about your computer, including where available your IP address, operating system and browser type for system administration. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.
3. Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies, we use and the purposes for which we use them see our Cookie policy.
4. Where we store your personal data
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
5. Uses made of the information
We use information held about you in the following ways:
(a) To ensure that content from our site is presented in the most effective manner for you and for your computer.
(b) To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
(c) To carry out our obligations arising from any contracts entered into between you and us.
(d) To allow you to participate in interactive features of our service, when you choose to do so.
(e) To notify you about changes to our service.
If you have contacted us about the development, construction, or operation of one of our plant’s, we may contact you about these by post, telephone or email to inform you about further progress of that plant or about other projects and activities.
We may also use your data, or permit selected third parties to use your data, to provide you with information about our projects and activities which may be of interest to you and we or they may contact you about these by post, telephone or email. If you want to opt out of this, you can do so on our Contact Us page.
6. Disclosure of your information
We will only disclose your personal information to third parties:
(a) If Natural Carbon Solutions or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
(c) If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Natural Carbon Solutions, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
7. Your rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing at any time by informing us. You can also exercise the right at any time by contacting us at info@naturalcarbonsolutions.com
Our site may, from time to time, contain links to and from external websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
8. Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
9. Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@naturalcarbonsolutions.com
Information about our use of cookies
Our website uses cookies to help us to improve the performance of our site. By continuing to browse the site, you are agreeing to our use of cookies.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use analytical/performance cookies.They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
We use Google Analytics to provide this data. Google Analytics cookies record visitors, city locations, browser type and site journey. For a full description of Google’s use of cookies please visit:
http://code.google.com/apis/analytics/docs/concepts/gaConceptsCookies.html
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
Blocking Cookies
You may block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies then you may not be able to access all or parts of our site.
